Skip to content
240-291-8439
Contents

Document + Photo Recovery

Vacuum freeze-drying for water-damaged documents, photos, books, and irreplaceable papers.

IICRC-Aligned ProtocolsDirect Insurance Billing24/7 Emergency ResponseLicensed & InsuredLocally Owned
Urgent

Specialty document recovery saves what would otherwise be lost - tax records, family photos, books, legal documents. The longer items remain wet, the lower the recovery rate. Time-critical service.

What to do right now

First-hour checklist

  1. 1

    Move wet documents to a freezer immediately - this stops mold and pauses degradation.

  2. 2

    Don't try to dry documents with hair dryer or heat - it bonds them permanently.

  3. 3

    Call us at 240-291-8439 for specialty service coordination.

Our process for document recovery

How Catalyst handles document recovery

  1. Step 1

    Inventory + freezing

    Items frozen pending freeze-drying.

  2. Step 2

    Vacuum freeze-drying

    Specialty equipment removes water without unfreezing - prevents degradation.

  3. Step 3

    Restoration treatment

    Stains, mold treatment, page separation as needed.

Insurance coverage

Often covered under contents but with sub-limits. We help maximize recovery within policy limits.

All carrier-specific claim guidance
FAQ

Document + Photo Recovery — FAQ

Yes if you act fast. Freeze them immediately. Vacuum freeze-drying recovers most photos that have been frozen quickly. Photos left wet for weeks have much lower recovery rates.

24/7 Emergency Response

Document Recovery loss right now?

Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.