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Catalyst Restoration · Service

Contents Cleaning & Pack-Out

Save what matters. Document everything.

Pack-out with chain-of-custodyUltrasonic, ozone, and hand cleaningClimate-controlled storage available
IICRC-Aligned ProtocolsDirect Insurance Billing24/7 Emergency ResponseLicensed & InsuredLocally Owned
Overview

Save what matters. Document everything.

On-site or pack-out cleaning of personal contents affected by water, smoke, fire, or biohazard losses. Photographic inventory and chain-of-custody for every item.

Why Catalyst

  • Pack-out with chain-of-custody
  • Ultrasonic, ozone, and hand cleaning
  • Climate-controlled storage available
  • Photographic inventory for your carrier

Our process

  1. Step 1

    Inventory

    Photograph and tag every item before movement.

  2. Step 2

    Pack-out

    Secure transport to our cleaning facility.

  3. Step 3

    Cleaning

    Method chosen per item and residue type.

  4. Step 4

    Pack-back

    Return to your restored property after reconstruction.

FAQ

Contents Cleaning & Pack-Out — FAQ

We inventory everything and provide a non-salvageable list with photographs for your adjuster before disposal.

Catalyst service line

Other restoration services we offer.

One dispatch, one crew, one insurance billing relationship - whatever the loss type.

Where we work

Contents across our region.

Hagerstown-staged crews respond across MD, PA, WV, and VA. Tap a city for the contents page tailored to that market.

All service areas
Insurance carrier coordination

Filing a contents claim with your insurance?

Catalyst coordinates with all major carriers daily. Each page is tailored to that carrier's claim flow + this specific service.

All carriers
Common contents scenarios

Specific contents loss types we handle.

Each page below covers our protocol for that specific loss scenario - what to do in the first hour, our exact process, timeline, and insurance considerations.

Catalyst service line

Other restoration services we offer.

One dispatch, one crew, one insurance billing relationship - whatever the loss type.

Where we work

Contents across our region.

Hagerstown-staged crews respond across MD, PA, WV, and VA. Tap a city for the contents page tailored to that market.

All service areas
Insurance carrier coordination

Filing a contents claim with your insurance?

Catalyst coordinates with all major carriers daily. Each page is tailored to that carrier's claim flow + this specific service.

All carriers
Service Areas

Crews staged across the Tri-State region.

View all areas
24/7 Emergency Response

Need Contents now?

Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.