Nationwide storm claim?
Catalyst Restoration coordinates with Nationwide adjusters daily across MD, PA, WV, and VA. Free inspections, direct billing where allowed, no preferred-contractor pressure.
Nationwide processes claims through their On Your Side Claims Service. Field adjusters typically reach out within 24 hours of filing for emergency claims.
Nationwide storm claim flow
- Step 1
File via nationwide.com, the mobile app, or 1-800-421-3535.
- Step 2
Claim representative assigned same-day for most filings.
- Step 3
Field adjuster visit scheduled within 1–3 business days.
- Step 4
Direct billing supported for most restoration scopes.
Our storm process
After the storm passes, we move in.
- Step 1
Triage
Stabilize the most acute exposure first.
- Step 2
Envelope secure
Tarp roofs, board windows, and stop water intrusion.
- Step 3
Water & debris
Extract water and remove unsafe debris.
- Step 4
Drying
Set drying equipment for affected interior areas.
- Step 5
Documentation
Photo logs and scope ready for your adjuster.
Common friction with Nationwide
Nationwide may push back on bathroom mold claims unless tied to a sudden water event.
We thoroughly document the moisture source and timeline. Sudden + accidental presentation is what unlocks coverage.
Tip: call us before you call Nationwide
Restoration crews can be on-site within hours; an adjuster may take a day or two. The faster storm starts, the smaller the final loss.
Request emergency dispatchNationwide Storm - FAQ
Nationwide typically covers sudden, accidental storm losses. Coverage specifics depend on your individual policy and deductible. Catalyst can document the loss to the standard Nationwide expects so coverage decisions go smoothly.
Nationwide typically assigns an adjuster within 1-3 business days. Storm mitigation can start immediately - reasonable emergency steps to limit further damage are reimbursable. Total claim resolution depends on scope and supplements but most storm claims close within 30-90 days.
Yes. Insurance carriers (including Nationwide) cannot require you to use their preferred network. You have the absolute legal right to choose any licensed restoration company. Nationwide pays your selected provider at the same rates as their preferred network.
Nationwide expects photos of the loss from first response, a clear cause-of-loss narrative, scope in Xactimate format, daily moisture/equipment readings during the work, and final clearance documentation. We provide all of this on every job and submit it directly to your Nationwide adjuster.
Yes. We pre-position equipment and crews for forecasted major weather events and prioritize the most acute losses first.
Storm loss covered by Nationwide?
Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.