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Catalyst Restoration · 24/7 Emergency Service

Odor Mitigation

Neutralize the source. Restore the air. Move on.

Source-first protocol — we treat the cause, not just the symptomHydroxyl-safe occupied-space option (no relocation required)Ozone & thermal fogging for stronger non-occupied jobs
IICRC-Aligned ProtocolsDirect Insurance Billing24/7 Emergency ResponseLicensed & InsuredLocally Owned
Overview

Neutralize the source. Restore the air. Move on.

Stubborn odors do not respond to over-the-counter sprays — they need source identification, the right oxidizer, and trained application. We handle pet, cooking, smoke, decomp, and marijuana grow odors with hydroxyl generators, ozone, thermal fogging, and EPA-registered counteractants. Treated spaces test clean and stay clean.

Why Catalyst

  • Source-first protocol — we treat the cause, not just the symptom
  • Hydroxyl-safe occupied-space option (no relocation required)
  • Ozone & thermal fogging for stronger non-occupied jobs
  • Pre/post air-quality documentation for landlords and insurers

Our process

  1. Step 1

    Source identification

    Inspect for soft materials, HVAC pathways, and absorbed surfaces holding the odor.

  2. Step 2

    Material remediation

    Remove or treat the source — carpet padding, drywall, contents — depending on saturation.

  3. Step 3

    Air treatment

    Hydroxyl, ozone, or thermal fogging matched to the contaminant and occupancy.

  4. Step 4

    HVAC + duct decontamination

    Treat the air-handling pathway so the odor does not recirculate.

  5. Step 5

    Verification

    Post-treatment walk-through and, where requested, air sampling documentation.

FAQ

Odor Mitigation — FAQ

Masking products fade. Our protocol identifies the source material, removes or treats it, and then neutralizes residual molecules at the molecular level with hydroxyl or ozone. The odor does not return as long as the source is gone.

Hydroxyl treatment is occupied-space safe — pets and family can remain. Ozone requires temporary evacuation for the treatment window. We will recommend the right tool for your situation.

Pet, cooking, and standard smoke odor jobs are usually completed in 1–3 days. Decomp and marijuana grow decontamination can range 3–10 days depending on absorption depth.

Smoke odor from a covered fire loss is typically included in the fire-mitigation claim. Pet or grow odors are usually private-pay. We will tell you which lane you are in before any work begins.

Yes. Grow operations leave heavy residue in HVAC systems, framing, and insulation. We handle the air pathway, surface treatment, and documentation lenders and insurance carriers often require before resale.

Catalyst service line

Other restoration services we offer.

One dispatch, one crew, one insurance billing relationship - whatever the loss type.

Where we work

Odor across our region.

Hagerstown-staged crews respond across MD, PA, WV, and VA. Tap a city for the odor page tailored to that market.

All service areas
Insurance carrier coordination

Filing a odor claim with your insurance?

Catalyst coordinates with all major carriers daily. Each page is tailored to that carrier's claim flow + this specific service.

All carriers
Catalyst service line

Other restoration services we offer.

One dispatch, one crew, one insurance billing relationship - whatever the loss type.

Where we work

Odor across our region.

Hagerstown-staged crews respond across MD, PA, WV, and VA. Tap a city for the odor page tailored to that market.

All service areas
Insurance carrier coordination

Filing a odor claim with your insurance?

Catalyst coordinates with all major carriers daily. Each page is tailored to that carrier's claim flow + this specific service.

All carriers
Service Areas

Crews staged across the Tri-State region.

View all areas
24/7 Emergency Response

Need Odor now?

Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.